Privacy Policy

1. Introduction

Prodigy AI (“we,” “us,” “our”) respects your privacy and is committed to protecting personal information.
This Policy explains how we collect, use, disclose, and protect information obtained through our website and services.
It applies to visitors, leads, and clients worldwide, including users located in the European Union (EU), the United Kingdom (UK), and the United States.

2. Information We Collect

We collect the following categories of information:

2.1 Information You Provide Directly

  • Name, email address, phone number, and company information submitted through contact or onboarding forms.

  • Business data shared during onboarding (e.g., CRM access, ICP criteria, API keys).

  • Payment and billing information (processed through secure third-party providers).

2.2 Information Collected Automatically

  • Device and browser data (IP address, OS, referring URL).

  • Analytics and usage data via cookies or tracking pixels.

  • Email interactions and response metrics for campaign optimization.

2.3 Information from Third Parties

  • Publicly available data (e.g., LinkedIn, company websites).

  • Enrichment sources used to improve lead accuracy and targeting.

3. How We Use Your Information

We process personal data to:

  • Provide and improve our AI-driven sales enablement services.

  • Personalize outreach and marketing communications.

  • Maintain client accounts, contracts, and billing records.

  • Monitor system performance and ensure security.

  • Comply with legal and regulatory obligations.

We rely on the following lawful bases under GDPR: contractual necessity, legitimate interest, and consent (where explicitly required).

4. Cookies and Tracking Technologies

We use cookies and similar tools to analyze traffic and improve user experience.
You may adjust browser settings to refuse cookies or be alerted when cookies are sent.
Certain features of the website may not function properly if cookies are disabled.

5. How We Share Information

We do not sell personal data. We may share information with:

  • Service providers who assist in hosting, analytics, CRM, or payment processing.

  • Contractors or team members working under strict confidentiality agreements.

  • Legal authorities if required to comply with applicable laws or court orders.

All third parties are obligated to use data only for the purposes we specify and to maintain adequate security standards.

6. International Data Transfers

As a U.S. company serving global clients, we may transfer data outside your country of residence.
When transferring data from the EU or UK to the U.S., we rely on Standard Contractual Clauses (SCCs) and other lawful mechanisms approved by the European Commission.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal requirements.
When no longer needed, data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access and obtain a copy of your data.

  • Request correction or deletion.

  • Object to processing or withdraw consent.

  • Request data portability.

To exercise these rights, contact us at [email protected].
We will respond within the time frames required by law (usually 30 days).

If you are in the EU or UK, you may also lodge a complaint with your local Data Protection Authority.

9. Security

We use appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.
However, no internet-based service can guarantee 100% security.

10. Email and Marketing Communications

By submitting a form or engaging with our content, you may receive emails from us regarding relevant products or services.
You can unsubscribe at any time by clicking the “unsubscribe” link or emailing [email protected].

All marketing emails comply with CAN-SPAM, PECR, and GDPR standards.

11. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
If you believe a minor has provided us with personal data, please contact us to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The date at the top indicates the latest revision. Material changes will be communicated via our website or email.

13. Contact Us

For questions or requests regarding this Policy or your personal data, please contact:
Email: [email protected]
Mail: Prodigy AI, 2711 Centerville Road, Suite 400, Wilmington, DE 19801 USA

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